1. We reserve the right to change these terms and conditions at any time. If any such changes will take effect from when they are posted on the website and it is your responsibility to read the terms and conditions on each occasion that you use this website. Your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
2. Order Process
2.1 All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.
2.2 1st order proforma. subsequent orders 30 days.
2.3 Stock belongs to Chloe Gardner until paid for.
2.4 Chloe tries to be careful to keep stockists well spaced but guarantee of exclusivity in an area is based on a spend of >£500 per 6 months excluding pictures and excluding vat.
2.5 The Postage paid order level is £500 excl vat (not including pictures or crackers).
2.6 Postage for orders below this is at cost and we send out parcels with the best value courier we can for size/weight.
Delivery charges are specified when you place an order. Estimated dekivery timescakes cannot be given but we make every effort to deliver goods within 3 working days; however delays are occasionally inevitable due to unforeseen factors. Chloe Gardner Art shall be under no liability for any delay or failure to deliver the products within specified timescales.
4.1 We will refund any payment made from your card in the unlikely event that goods are unavailable or if we are unable to fulfill your order. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible.
4.2 Payment by can be made for retail sales by Switch, Maestro, Visa, MasterCard, Electron, Delta, Solo. BACS transfers are also accepted upon contact with trader before goods are dispatched. For information about secure on-line ordering please see Privacy & Security.
4.3 All retail prices include VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated. All trade prices exclude VAT (where applicable) at the applicable current rates but exclude delivery charges, unless expressly stated.
5. Returns, Cancellations and Substitutions
5.1 For our refund policy, please refer to our Returns Policy.
5.2 All sizes and measurements are approximate but we do try to make sure that they are as accurate as possible.
5.3 All colours and tones as displayed on website and marketing material are as close a representation to the actual goods. Products may vary in colour tone from images displayed. Goods cannot be returned due to colour discrepancies.
6. Intellectual Property
6.1 You acknowledge and agree that all copyright, trade marks and all other intellectual property rights in all materials and/or content made available as part of your use of this website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us. The content of this website (including without limitation any text, video, audio, audio-visual materials and graphics) may not be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means without our prior written consent, except as stated below.
6.2 You acknowledge and agree that the material and content contained within this website is made available for your own personal and non-commercial use and that you may only download such material and content for the purpose of using this website. You further acknowledge that any other use of the material and content of this website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.
7. Liability and Indemnity
7.1 Nothing in these terms and conditions excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability which may not otherwise be limited or excluded under applicable law.
7.2 Subject to Section 7.1 above, Chloe Gardner Art will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind (whether express or implied statutory or otherwise) regarding the contents or availability of the site or that it will be timely or error-free, that defects will be corrected, or that the site or the server from which it is made available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the website.
7.3 We will take all reasonable precautions to keep the details of your order and payment secure, and comply to European GDPR guidelines.
7.4. Chloe Gardner Art will take every step possible to ensure accurate prices are shown on the site. We reserve the right to change pricing at any time until the order has been confirmed when your order is dispatched. Acceptance or acknowledgement of your payment does not confirm your order.